Blessed KULTURE Return & Refund Policy — Tapstitch-Fulfilled Apparel
Our apparel is produced to order through Tapstitch. Please review product descriptions, size charts, colors, and your order details carefully before purchasing.
Changes of Mind & Size Selection
We do not offer returns, refunds, or exchanges for correctly produced items that become unwanted, including changes of mind or customer-selected sizing, color, or design preferences.
Damaged, Defective, Misprinted, or Incorrect Items
Please contact Blessed KULTURE through our website with your order number, a description of the issue, and clear photos or videos.
For faster investigation, please report these issues within 7 days of delivery. Return or refund requests may be submitted within 180 days after delivery, subject to eligibility and review. A request does not guarantee approval.
We will coordinate with Tapstitch to determine the appropriate resolution. Any approved refund will be issued to the original payment method used for your Blessed KULTURE purchase.
Return Approval & Condition
Do not ship an item back without prior approval. We will provide the approved return address and instructions. Unauthorized returns may not be accepted.
Unless an item is defective or incorrectly produced, returned merchandise must be unused, unworn, unwashed, unaltered, and in its original condition. Items with stains, customer-caused damage, or signs of wear are not eligible.
Customers are responsible for return shipping costs, except where applicable law requires otherwise.
Items Not Eligible for Return or Refund
Unless there is a manufacturing defect or fulfillment error, the following are not eligible:
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Tights, underwear, pajamas, swimsuits, socks, and masks.
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Sample items.
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Deliberately damaged items.
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Items returned outside the 180-day window.
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Correctly produced items that are later unwanted.
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Customer-requested design or order modifications.
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Orders delayed because the customer supplied incorrect information.
Cancellations
Contact us immediately if you wish to cancel an order. Cancellation and a full refund are available only while the Tapstitch order remains in “In Review” status. Once production begins, cancellation and a full refund are not guaranteed.
Lost Packages
For suspected lost packages, contact us promptly, ideally within 7 days after the estimated delivery date, so we can coordinate an investigation with Tapstitch and the shipping provider.
Consumer Rights
This policy does not limit rights or remedies required by applicable consumer law.